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Health CERT operates on weekdays between 9am and 6pm. Aside from these working hours, it is possible to contact the ANSSI to signal risks.
CERT Santé
+33 (0)9 72 43 91 25
Agence du Numérique en Santé
9 rue George Pitard, 75015 Paris
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Yes. The ANS has a video platform with training material, including cybersecurity support. You will find information about cybersuveillance auditing, how to signal a security risk, how to increase your password security, and how to identity malicious email.
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In order to request test products for certificates (CPS cards and test software certificates) issued by the IGC-Santé, go to our service page for the IGC-Santé.
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Healthcare industrials and software publishers are encouraged to contact Health CERT if they discover a security incident or potential malware. CERT provides assistance and support to resolve such issues. CERT also assists you in your communications to health structures.
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To access your personal account on Convergence, you will need to log in with the “User Name” (“Nom d’utilisateur”) sent to you when you register. This login may differ from the email address associated with your account.
A user has a unique login and email address on the Platform. Therefore, it is not possible to create two accounts with the same email address or login information.
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There are several levels of requirements for a module’s integration into the Hospital Information System.
The main requirements set out by the referential are:
- Interfacing, control, security guidelines;
- Prescription process requirements;
- National prescription thesaurus integration requirements;
- Requirements regarding medico-economic and decision processes;
- Guidelines for ergonomics, functions, and notification alerts;
- Settings function requirements.
In total, 139 requirements are used to reach the minimal level of security needed for a solution’s integration into the hospital information system.
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The current referential (2017) was written with industry experts. It introduces the particular context of this mission and the goals to reach in order to improve safety measures in neonatology and paediatric reanimation. The referential walks you through the fundamental concepts you need to grasp to understand the several requirements and protocols involved with software development for this sector.
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Neonatology is a high-risk practice for two main reasons:
- The patients are extremely fragile (premature babies)
- 50% of the drugs used in the sector have yet to receive a marketing authorisation.
A survey conducted in 2014 evidenced a risk in the prescription process across the sector. The digitalisation of prescription is among the 41 recommendations that the report issued in order to increase safety levels.
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The certificates that the ANS issues are an official means to identify the players of the health sector, persons and organisations. Certificates also act as a seal of quality, making sure that the issuing cryptographic key infrastructures (CKP) are conform to the sector’s best practice standards. Certificates can be revoked in case of failure to comply.
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The ANS offers 4 types of software certificates:
- Legal person (Organisation)
- Legal person (Server)
- Natural person (Professional)
- Natural person (Health Professional)
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