Votre question concerne quel type d'offre ?
Votre question concerne quel couloir Ségur ?
Votre question concerne quel dispositif Ségur ?
Votre question concerne quel produit ou service produit?
Votre question concerne quelle thématique ?
To make sure your software complies with the guidelines required to implement INS into software, several documents are available:
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Health CERT operates on weekdays between 9am and 6pm. Aside from these working hours, it is possible to contact the ANSSI to signal risks.
CERT Santé
+33 (0)9 72 43 91 25
Agence du Numérique en Santé
9 rue George Pitard, 75015 Paris
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Yes. The ANS has a video platform with training material, including cybersecurity support. You will find information about cybersuveillance auditing, how to signal a security risk, how to increase your password security, and how to identity malicious email.
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Our partner, the GIE Sesam-Vitale, is here to provide you with support and answer your questions about your software project, how to integrate INSi, or solve any potential technical setbacks.
The helpdesk is available by phone at +33 (0)2 43 57 42 88, from 9am to 12noon, and from 2pm to 6pm, Monday to Friday. You may also send an email to centre-de-service@sesam-vitale.fr.
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In order to make the check lists more transparent and reduce the risk of seeing your Ségur application denied, we have published a document listing common mistakes, which is available below:
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The MSSanté network system creates a Secure Space, which is managed by the ANS. This Secure Space includes messaging service providers under contract with the Agency (health structures, operators, administrators, etc.) in order to secure globally the electronic messaging services proposed to health professionals. There are many messaging services integrated to the Secure Space, which protects the sharing of health data.
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Healthcare industrials and software publishers are encouraged to contact Health CERT if they discover a security incident or potential malware. CERT provides assistance and support to resolve such issues. CERT also assists you in your communications to health structures.
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Upgrading your products allows you to offer your customers a solution that complies with current regulations. Failure to meet this requirement will have several impacts:
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Your customers will not incorporate the INS into their software, which will entail possible penalties with regard to several systems (Ségur Wave 1, HOPEN, portal listing in Mon Espace Santé, etc.) ;
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Your customers will not be in compliance with the law. They will therefore be responsible for any errors in the identification of their patients and users ;
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Sharing health data by your customers will be more time consuming ;
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The identity used by your customers may not be the right one, for instance if a patient uses their married name or if the patient is a child registered under their parent’s social security number.
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MSSanté is a secure messaging system that enables authorised professional to share sensitive patient data in a safe manner, in the context of the patient’s care monitoring. As of now, billing and invoicing data are not included in this perimeter.
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No, a person may only have one e-CPS card at a time.
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The CPS card and e-CPS are two complementary means of authentication. A person may use both at the same time, or one or the other according to their preference.
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MSSanté is an umbrella term which refers to the network of secure messaging services dedicated to healthcare, integrated in a Secure Space. Mailiz is one of the messaging services that is part of this Secure Space, which is managed by the ANS and proposed to health professionals by the Ordres de Santé (Health Governing Bodies).
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